Job Opening: Administrative Assistant
Benefits: Medical, Dental, Vision, Life Insurance, 401k, PTO, Holiday Pay
Employment Type: Full Time
Objective
The Clinical Care Specialist will be responsible for applying durable medical equipment to patients for pre-operative and post-operative surgeries. The Clinical Care Specialist will work directly with Orthopedic Surgeons and medical personnel to ensure the well-being of patients and their activities of daily living.
Key Functions
- Monitor office operations
- Perform typing and other clerical duties
- Receive incoming telephone calls for the organization, obtains caller’s name and forwards to the appropriate person or department and/or takes a message
- Greets clients and visitors and directs them to either the conference room or patient room
- Serves as the go-to for office inquiries and conflicts
- Answer minor inquiries for the general public
- Assist in the planning and execution of company events and holiday parties
- Schedules appointments and meetings
- Receives or sends out messenger/courier items
- Tracks that office supplies are replenished throughout the office
- Ensures all scanners, printers, mail machines, faxes and telephones are in working order
- Manage and distribute all incoming faxes
Accreditation
Synergy Orthopedics is a Medicare accredited company, as well as, independently accredited by the BOC Accreditation. At Synergy we take great pride in our Highly Rated Status as an accredited provider.
Competencies
- Detail orientated and dependable
- Excellent patient communication and customer service skills
- Exceptional organizational and critical thinking skills
- Ability to use independent judgement and discretion
- Strong written and verbal communication skills
- Knowledge of governmental regulations, including HIPAA, OSHA, and other compliance
programs
Qualifications
- Minimum of 2 years of experience in phone triage and customer service
About Synergy Orthopedics
Synergy Orthopedics is a dynamic, rapidly growing Third Party Biller of Orthopedic Bracing and Rehabilitation products focused on serving Patients and Physicians in the PA, NJ, DE, MD and NY State areas for a wide range of Orthopedic and Podiatric rehabilitation and surgical needs.