Job Opening: Customer Service Representative

Title: Customer Service Representative
Benefits: Medical, Dental, Vision, Life Insurance, 401k, Paid Time Off
Employment Type: Full Time

Objective

The Customer Service Representative will be responsible for receiving incoming calls for the organization and distributing them to the appropriate department. The Patient Service Representative will also be responsible for resolving product or service problems by clarifying the issue, determining the cause of the problem, and selecting a solution.

Key Functions

Supplies timely and effective administrative support services
Act as administrative liaison with internal and/or external sources
Resolve problems with patients and find resolutions

Accreditation

Synergy Orthopedics is a Medicare accredited company, as well as, independently accredited by the BOC Accreditation. At Synergy we take great pride in our Highly Rated Status as an accredited provider.

Competencies

Strong written and verbal communication skills
Exceptional organizational and critical thinking skills
Ability to use independent judgement and discretion

Qualifications

Exceptional organizational and critical thinking skills
Ability to use independent judgement and discretion
Strong written and verbal communication skills
Knowledge of governmental regulations, including HIPAA, OSHA, and other compliance program
Ability to lift 20-50 lbs
Ability to stand, sit, walk, bend, and carry

About Synergy Orthopedics

Synergy Orthopedics is a dynamic, rapidly growing Third Party Biller of Orthopedic Bracing and Rehabilitation products focused on serving Patients and Physicians in the PA, NJ, DE, MD and NY State areas for a wide range of Orthopedic and Podiatric rehabilitation and surgical needs.

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